Responsible Gaming
Gaming Should Be Entertainment
We believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to take a step back and reassess your gaming habits.
Please gamble responsibly and within your means. Set limits on the time and money you spend, and never gamble with money you cannot afford to lose.
Age Verification
Online gaming is strictly for individuals aged 18 years and older in the United Kingdom. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before accessing any gaming services.
We take age verification seriously and reserve the right to request proof of age at any time. Gaming whilst under the legal age is illegal and can have serious consequences.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, please seek help immediately:
- Chasing Losses: Attempting to recover money lost by gambling more or betting larger amounts
- Hiding Gambling: Being secretive about your gaming activities or the amount of money spent
- Loss of Control: Struggling to stop or reduce your gaming, even when you want to
- Neglecting Responsibilities: Prioritising gaming over work, education, family, or personal relationships
- Financial Problems: Using money meant for bills, rent, or essentials to fund gaming
- Mood Changes: Becoming irritable or anxious when unable to game
- Escalating Bets: Needing to gamble with larger amounts to achieve the same level of excitement
- Lying About Gaming: Deceiving family, friends, or colleagues about your gaming activities
- Borrowing Money: Taking out loans or borrowing to finance your gaming
- Failed Attempts to Quit: Repeatedly trying and failing to cut back or stop gaming
Self-Help Tools & Player Protections
Most reputable online casinos offer a range of responsible gaming tools to help you maintain control:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount of money you can deposit
- Loss Limits: Set a cap on the maximum amount you are willing to lose in a specified time period
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
- Session Time Limits: Automatically end your gaming session after a set period
- Self-Exclusion: Voluntarily exclude yourself from a casino for a period of time (days, months, or years)
- Account Closure: Permanently close your gaming account if needed
We strongly encourage you to use these tools as part of your responsible gaming strategy.
Support & Help Resources
If you are struggling with problem gambling, confidential help and support is available. Please reach out to one of the organisations below:
United Kingdom
- GamCare – Free confidential support, counselling, and information
www.gamcare.org.uk
Phone: 0808 8020 133 (free, confidential, 24/7) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk - Gamblers Anonymous – Support groups and peer help
www.gamblersanonymous.org.uk
International Resources
- Australia – Gambling Help Online
www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
www.responsiblegambling.org - United States – National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung
www.bzga.de
Take Action Today
If you believe you have a gambling problem or are concerned about your gaming habits, please seek help immediately. There is no shame in reaching out – support is available and recovery is possible.
Contact one of the support organisations listed above, speak to your GP, or reach out to a trusted friend or family member. Your wellbeing is important.
Remember: Gaming should be fun. If it stops being fun, it's time to stop.